Privacy Policy

Introduction

EzSolveIT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website EzSolveIT.com and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you voluntarily provide to us when you request technical support, fill out forms, or contact us. The personal information we collect may include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Technical information about your devices and systems
• Communication preferences and support interaction details

We also automatically collect certain information when you visit our website, including:

• IP address, browser type, and operating system
• Pages visited and time spent on our site
• Referring website addresses and clickstream data
• Device information and unique identifiers

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website traffic. The types of cookies we use include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand visitor behavior
• Advertising Cookies: Used to deliver relevant ads
• Preference Cookies: Remember your settings

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Google Ads and Third-Party Advertising

We use Google Ads and other advertising services that may use cookies and similar technologies to:

• Display relevant advertisements based on your interests
• Measure advertising campaign effectiveness
• Prevent repetitive ad displays
• Track conversions and user interactions

You can opt out of personalized advertising by visiting Google Ads Settings or NAI Opt-Out.

How We Use Your Information

We use collected information for:

• Providing and maintaining technical support services
• Processing service requests and transactions
• Communicating about services, updates, and security
• Responding to inquiries and providing customer support
• Improving our website and services
• Detecting and preventing technical issues and fraud
• Sending marketing communications (with consent)
• Measuring advertising effectiveness
• Complying with legal obligations

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors performing services on our behalf
• Payment Processors: To process payments securely
• Advertising Partners: Google and other advertising platforms (anonymized data)
• Legal Requirements: When required by law
• Business Transfers: In merger or acquisition scenarios

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your information.

Your Privacy Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request data portability
• Withdraw consent for data processing

To exercise these rights, contact us using the information below.

California Privacy Rights

California residents have additional rights under CCPA, including the right to know what personal information we collect, the right to delete information, and the right to opt-out of the sale of personal information. We do not sell personal information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. By using our services, you consent to the transfer of information to the United States and other countries.

Third-Party Links

Our website may contain third-party links. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Please review this policy regularly.

Contact Us

If you have any questions about this Privacy Policy, please contact us: